Privacy Policy

Effective Date: August 28, 2026

Entera Institute of Health & Wellness (“Entera,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or request information about our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

 

Information We Collect

We may collect information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Area of interest
• Information included in a consultation request or other message
• Communication preferences
• Any other information you voluntarily provide

Please do not use a general website form to submit medical records, detailed medical histories, Social Security numbers, financial account information, or other highly sensitive information unless Entera specifically instructs you to use a secure method.

Submitting a consultation request does not establish a physician-patient relationship.

 

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain information about your device and use of the website, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Links clicked
• Date and time of access
• General geographic location
• Website interactions and technical diagnostic information

We may collect this information through cookies, pixels, tags, analytics tools, server logs, and similar technologies.

 

How We Use Information

We may use collected information to:

• Respond to consultation requests, questions, and other communications
• Determine whether Entera’s services may be appropriate for an individual’s needs
• Provide information about our services
• Schedule or coordinate consultations
• Operate, maintain, and improve the website
• Understand how visitors use the website
• Troubleshoot technical issues
• Protect the security and integrity of our website and operations
• Maintain business and administrative records
• Comply with applicable legal and regulatory requirements
• Exercise or defend legal rights

We may also use information for another purpose disclosed at the time it is collected or with your consent.

 

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, and understand how visitors interact with our content.

You may be able to control cookies through your browser settings or any cookie-preference tool provided on the website. Disabling certain cookies may affect website functionality.

Third-party analytics providers may collect information about your activity on the website in accordance with their own privacy policies. Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and targeted advertising technologies.

 

How We Disclose Information

We may disclose information to:

• Employees and authorized representatives who need the information to perform their duties
• Website hosting, analytics, communications, scheduling, form-processing, information technology, security, and other service providers
• Professional advisers, such as attorneys, accountants, consultants, and auditors
• Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law
• A successor or potential successor in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
• Other parties at your direction or with your consent

Service providers are permitted to use information only as necessary to provide services to Entera or as otherwise permitted by applicable law and their agreements with us.

Entera does not sell personal information in exchange for money. Certain uses of analytics or advertising technologies may be treated as a “sale,” “sharing,” or use for targeted advertising under some state privacy laws, even when no money is exchanged. Where applicable, you may have the right to opt out of those activities.

 

Health Information and HIPAA

Information submitted through this website may relate to your health. Depending on the circumstances, certain information received or maintained by Entera may be protected by the Health Insurance Portability and Accountability Act, the Texas Medical Records Privacy Act, or other health-privacy laws.

When health information is protected by HIPAA, Entera’s use and disclosure of that information are governed by its Notice of Privacy Practices and applicable law. This website Privacy Policy does not replace the Notice of Privacy Practices.

Do not use this website, email, or a general contact form for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical assistance.

 

Data Security

Entera uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting information electronically and avoid submitting unnecessary sensitive information through unsecured channels.

 

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and clinical records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information, how it was collected, and applicable legal requirements.

 

Your Privacy Rights

Depending on where you live and whether an applicable privacy law covers our activities, you may have the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccurate personal information
• Request deletion of personal information
• Obtain a portable copy of certain personal information
• Opt out of certain sales, targeted advertising, or profiling activities
• Appeal a decision regarding a privacy request
• Withdraw consent where processing is based on consent

These rights may be subject to exceptions under applicable law, including exceptions involving medical records, legal obligations, security, fraud prevention, and the establishment or defense of legal claims.

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing the request. You may also designate an authorized agent where permitted by law.

We will not discriminate against you for exercising an applicable privacy right.

 

Children’s Privacy

This website is not directed to children under 13, and Entera does not knowingly collect personal information online from children under 13 without legally required authorization.

If you believe a child has submitted personal information through the website, please contact us so we can review and address the situation.

 

Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties. Entera does not control those third parties and is not responsible for their privacy, security, or content practices.

You should review the privacy policy of any third-party service before providing information to it.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

When we make changes, we will post the revised policy on this page and update the effective date. Material changes may be communicated through additional means when required by law.

 

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Entera Institute of Health & Wellness
8222 Douglas Ave
Suite 375
Dallas, TX 75225

Phone: (800) 000-0000
Email: [PRIVACY EMAIL ADDRESS]